USA http://healthcare.gov fix-it-up anecdotal postmortem
Originally shared by Andreas Schou
A couple months ago, I was fortunate enough to hear a very similar talk at Google. Worth listening to in its entirety.
What’s really needed is a postmortem on the procurement process which created such an enormous and expensive mess in the first place - because this isn’t the first, or the last, time that such a thing can happen.