“Over the course of a week this guy, the rack and stack provider and eventually the data centre staff all tried to work out why we couldn’t get a signal from any of the servers on the KVM,” Tom recalls. “Eventually management gave up and asked me to go to site and see what was going on.”
Originally shared by The Register
I am reminded of the time I called up my IT department because my X Terminal seemed to be dead. It turned out I’d set the brightness to minimum at the close of play the previous day, for reasons which escape me. I did realise my mistake and confess, so no-one had to leave their desk to help me.
I had something similar last year, (now replaced) personal server went wonky, couldn’t do any useful debugging remotely, so I flew down to it, plugged in a screen, and pressed F1 to continue.
@EdS I did that once with a VT420 that was a library catalog search terminal. I never figured out why patrons would mess with the brightness and contrast controls on them.